Depending on how you interact with our store, we may collect or process categories of information such as:

• Contact information including your name, email address, telephone number where provided, billing address and shipping address.
• Order and transaction information including order number, products purchased, order value, delivery details, transaction status, returns and refunds.
• Account information if you choose to create or use a customer account.
• Information you provide when contacting customer support or submitting a request.
• Device and website-use information such as browser type, device type, IP address, cookie identifiers, approximate location derived from technical information and website interactions.
• Payment-related information required by Shopify and applicable payment providers to authorize and process transactions.

We do not ask customers to send complete credit-card numbers, card security codes or online-banking passwords to us by email.

Information may be collected in several ways, including:

• Directly from you when you place an order, create an account, complete a form or contact us.
• Automatically through cookies, pixels, logs and similar technologies when you use our website.
• From Shopify, payment providers, shipping carriers, warehouses, fulfillment providers and other services used to complete your transaction.
• From analytics, advertising or marketing services where those services are enabled and permitted.

Personal information may be used for purposes including:

• Processing, verifying, fulfilling and delivering orders.
• Sending order confirmations, shipping notices and tracking information.
• Providing customer service and responding to inquiries.
• Reviewing returns, refunds, disputes and payment questions.
• Detecting and preventing fraud, misuse and security incidents.
• Maintaining, troubleshooting, analyzing and improving our website and shopping experience.
• Personalizing content or delivering marketing communications where permitted.
• Meeting applicable legal, tax, accounting, regulatory and recordkeeping obligations.
• Establishing, exercising or defending legal claims.

zityuter.com and services supporting our store may use cookies, pixels, logs and related technologies for website functionality, shopping-cart operation, checkout, customer preferences, analytics, security, fraud prevention and advertising where applicable.

Your browser, device and available privacy controls may allow you to restrict or remove certain cookies.

Disabling cookies that are necessary for store operation may affect cart, account, checkout or other website functionality.

Personal information may be disclosed to service providers where reasonably necessary to operate our store, complete transactions or provide requested services.

These service providers may include:

• Shopify and other e-commerce technology providers.
• Payment processors, banks and financial-service providers.
• Shipping carriers, warehouses and fulfillment partners.
• Customer-service and communication providers.
• Analytics, hosting, website-security and fraud-prevention providers.
• Advertising and marketing providers where those services are enabled and permitted.
• Professional advisers, auditors, insurers or business service providers where reasonably necessary.
• Government, regulatory or law-enforcement authorities where disclosure is required or permitted by applicable law.

Information may also be disclosed in connection with a merger, acquisition, financing, restructuring, sale or transfer of all or part of the business, subject to applicable requirements.

We do not rent personal information to unrelated third parties for their independent use.

Depending on the technologies used on our store, certain advertising-related disclosures or use of information may be treated as “sale,” “sharing,” or targeted advertising under some applicable privacy laws even where no money is exchanged.

Where applicable, eligible users may exercise available privacy choices through website privacy controls or by contacting us at service@zityuter.com .

Our online store uses Shopify's e-commerce infrastructure. Information required to operate the store and complete purchases may therefore be processed by Shopify and applicable service providers involved in providing those services.

Such providers may process information in accordance with their own privacy practices and legal obligations.

Personal information may be retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements and applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used and applicable legal requirements.

Depending on your place of residence and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

• Request access to certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Receive a portable copy of certain information.
• Opt out of certain sales, sharing, targeted advertising or profiling where applicable.
• Withdraw consent where processing is based on consent and withdrawal is permitted.
• Appeal certain decisions concerning a privacy request where applicable.
• Exercise applicable privacy rights without unlawful discrimination.

These rights may be subject to verification, exceptions and limitations under applicable law.

To submit a privacy-related request, email service@zityuter.com and use Privacy Request as the subject line.

Please provide enough information for us to identify the relevant account, order or transaction and understand the request.

For your security, do not send complete payment-card details, card security codes or online-banking credentials by email.

Where applicable, we may need to verify your identity or request documentation showing that an authorized agent is permitted to act on your behalf.

If you choose to receive promotional emails, you may unsubscribe through the unsubscribe option included in those communications or by contacting us.

Transactional communications relating to orders, payments, shipping, returns, refunds, security or customer-support matters may still be sent where necessary.

We use reasonable administrative, technical and organizational measures intended to help protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

No method of online transmission or electronic storage can be guaranteed to be completely secure. Customers should protect their account credentials and contact us if they suspect unauthorized account or order activity.

Our store is intended for general consumer shopping and is not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly submitted personal information, please contact us so the matter can be reviewed.

Because zityuter™ and its service providers may operate or provide services across multiple jurisdictions, personal information may be processed or stored in countries or regions different from the location from which you access the website.

Where required, international processing or transfers will be handled subject to applicable legal requirements and safeguards.

Our website may rely on or provide links to third-party websites, platforms or services.

The collection and handling of information by those third parties is governed by their own privacy policies and terms.

We encourage you to review the privacy information provided by a third-party service before submitting personal information to it.

We may update this Privacy Policy when our services, technologies, business practices, service providers or applicable legal requirements change.

The current version will be posted on this page with an updated revision date.

Where appropriate or legally required, additional notice of material changes may be provided.